Electricians FAQs for Ballina, NSW
By topic
What people ask an electrician
Before you get in touch
What should I send before someone visits?
A short description of what is happening and which suburb you are in is the main thing. A photo of the switchboard with the cover closed, and one of the spot where the work is needed, lets us see the age of the installation and the layout. If an appliance or unit is involved, send its make and model.
How do I describe a fault over the phone?
Say which room or circuit is affected and what you noticed first, such as lights flickering, a switch tripping or a smell of burning. Mention whether it happens all the time or only when a particular appliance is running. If there is smoke, fire or someone has been hurt, call 000 first.
What days and hours are you open?
We are open Monday to Friday, 7:30am to 4pm, and closed on Saturday and Sunday. You can call 0468 051 006 or email enquires@switchedonelectrical.com.au. If you email, put your suburb and what is going on in the first lines.
Which areas do you cover?
We are based in Ballina and work across the Northern Rivers. That includes Lennox Head, Skennars Head, Alstonville, Wollongbar, Byron Bay, Bangalow, Lismore, Mullumbimby, Woodburn, Evans Head and Broadwater. If you are somewhere nearby, call and ask.
Everyday electrical
What does a switchboard upgrade involve?
The power is switched off, the old board is taken out and a new board goes in with the circuits moved across. Safety switches are fitted to the circuits and each circuit is labelled. Older boards sometimes hide extra wiring, which becomes visible once the cover is off.
Can a power point be added where I need one?
Usually, yes. It depends on where the nearest circuit is, whether that circuit can carry the extra load, and how the cable can reach the spot through the roof space, the wall cavity or under the floor. A photo of the wall and a note of what you want to plug in is enough to start.
What if my safety switch keeps tripping?
Unplug everything on the affected circuit and reset the switch once. If it holds, plug appliances back in one at a time, since a faulty appliance is a common cause. If it trips again with nothing plugged in, leave it off and call us, because the fault is in the wiring or a fitting.
What do I need to know about smoke alarm basics?
Alarms belong in hallways and near bedrooms, and interconnected alarms sound together when one detects smoke. Mains powered alarms with a battery backup are common in newer homes. Most alarms have a date printed on the back, so check it, and call us if yours is old or does not sound when tested.
Data, solar, EV and air conditioning
How are data points run?
A network cable, usually Cat6, runs from a central point such as a patch panel or a rack to a wall outlet in each room. It goes through the roof space or wall cavity, is terminated at both ends and is tested. Tell us which rooms need a point and where the router or rack will sit.
Do you work with solar and batteries?
Yes. Solar system installation and battery installation are both on our list of work. Both connect through the switchboard and meter box, so a photo of those and the make of any inverter or battery you have in mind is a useful start.
What is involved in an EV charger install?
The charger needs its own circuit from the switchboard, and the cable has to run from the board to wherever the car parks. We look at the board for spare space and at the distance to the garage or carport. Send a photo of the board and the make and model of the charger.
What should I know before an air conditioner install?
Decide which room the unit serves and where the outdoor unit can sit, since the pipes and cable have to connect the two. The switchboard needs a circuit with enough capacity for the unit. Send the make and model if you have chosen one, and a photo of the board and the wall where the indoor unit will go.
Call 0468 051 006
Ask Us Your Ballina Electrical Question
If your question is not here, call 0468 051 006 or email enquires@switchedonelectrical.com.au and ask it directly.
0468 051 006Monday to Friday 7:30am to 4pm
Not urgent? Send us the job instead