Emergency Electrical in Ballina, NSW

What is included

What Is Included in Our Emergency Electrical

  • We ask what happened first: a bang, a smell, a flicker, or water near the wiring.
  • At the switchboard we find what has tripped and which circuits are dead.
  • We isolate the faulty circuit so the rest of the property can stay on.
  • We test the cables and fittings on that circuit, looking for burnt, wet or crushed wiring.
  • If an appliance caused the trip, we unplug each one and reset the breaker to find which.
  • Damaged parts such as a scorched socket or a wet junction box are removed or capped off safely.
  • Where a permanent repair needs parts we do not have, we make the circuit safe and leave it isolated.
  • We bring the healthy circuits back on and test the RCDs before we leave.

Why us

Why Choose Us for Emergency Electrical?

Accountable for every job, long after the day

Every emergency electrical work job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your emergency electrical work is tested before we go, you get walked through exactly what was done.

Local electricians, not a call centre

An electrician answers the phone and the same faces come back if the job runs over a day.

How the job runs

Faults make sense once isolated

01

Tell us what happened first

Describe what you saw or heard: a bang, a burning smell, a flicker or a room that went dead. Tell us whether water or a storm was involved and which breakers have tripped. Do not keep resetting a breaker that trips again straight away.

02

Finding the faulty circuit

We start at the switchboard, switch circuits off one by one and bring them back until the fault returns. That points to the circuit, then the room, then the fitting. We explain what we find and what a repair involves before cutting into anything.

03

Making safe and restoring power

Damaged parts are removed or capped off so nothing live is left exposed. Healthy circuits go back on and we test the RCDs. If a part needs ordering, we leave the faulty circuit isolated and tell you what stays off until it is fixed.

Common questions

Frequently Asked Questions

What should I send before someone visits?

A short description of what is happening and which suburb you are in is the main thing. A photo of the switchboard with the cover closed, and one of the spot where the work is needed, lets us see the age of the installation and the layout. If an appliance or unit is involved, send its make and model.

How do I describe a fault over the phone?

Say which room or circuit is affected and what you noticed first, such as lights flickering, a switch tripping or a smell of burning. Mention whether it happens all the time or only when a particular appliance is running. If there is smoke, fire or someone has been hurt, call 000 first.

What days and hours are you open?

We are open Monday to Friday, 7:30am to 4pm, and closed on Saturday and Sunday. You can call 0468 051 006 or email enquires@switchedonelectrical.com.au. If you email, put your suburb and what is going on in the first lines.

Which areas do you cover?

We are based in Ballina and work across the Northern Rivers. That includes Lennox Head, Skennars Head, Alstonville, Wollongbar, Byron Bay, Bangalow, Lismore, Mullumbimby, Woodburn, Evans Head and Broadwater. If you are somewhere nearby, call and ask.

What does a switchboard upgrade involve?

The power is switched off, the old board is taken out and a new board goes in with the circuits moved across. Safety switches are fitted to the circuits and each circuit is labelled. Older boards sometimes hide extra wiring, which becomes visible once the cover is off.

Can a power point be added where I need one?

Usually, yes. It depends on where the nearest circuit is, whether that circuit can carry the extra load, and how the cable can reach the spot through the roof space, the wall cavity or under the floor. A photo of the wall and a note of what you want to plug in is enough to start.

What if my safety switch keeps tripping?

Unplug everything on the affected circuit and reset the switch once. If it holds, plug appliances back in one at a time, since a faulty appliance is a common cause. If it trips again with nothing plugged in, leave it off and call us, because the fault is in the wiring or a fitting.

What do I need to know about smoke alarm basics?

Alarms belong in hallways and near bedrooms, and interconnected alarms sound together when one detects smoke. Mains powered alarms with a battery backup are common in newer homes. Most alarms have a date printed on the back, so check it, and call us if yours is old or does not sound when tested.

How are data points run?

A network cable, usually Cat6, runs from a central point such as a patch panel or a rack to a wall outlet in each room. It goes through the roof space or wall cavity, is terminated at both ends and is tested. Tell us which rooms need a point and where the router or rack will sit.

Do you work with solar and batteries?

Yes. Solar system installation and battery installation are both on our list of work. Both connect through the switchboard and meter box, so a photo of those and the make of any inverter or battery you have in mind is a useful start.

What is involved in an EV charger install?

The charger needs its own circuit from the switchboard, and the cable has to run from the board to wherever the car parks. We look at the board for spare space and at the distance to the garage or carport. Send a photo of the board and the make and model of the charger.

What should I know before an air conditioner install?

Decide which room the unit serves and where the outdoor unit can sit, since the pipes and cable have to connect the two. The switchboard needs a circuit with enough capacity for the unit. Send the make and model if you have chosen one, and a photo of the board and the wall where the indoor unit will go.

Ready when you are

Book Emergency Electrical in Ballina Today

Send a photo of the switchboard with the cover closed, showing which switches sit down. Tell us what happened just before the power went, even if it seems small.

0468 051 006

Monday to Friday 7:30am to 4pm

Not urgent? Send us the job instead